Our Commitment to Privacy
Your health is important to us and so is your privacy and the security of the personal information you provide to us. For that reason, we have adopted the following privacy policy for this website (with the URL of www.medical-ins.com).
The Information We Collect
You may submit personal information to us so that we can provide you useful services. “Personal information” is defined as information that can identify you as a specific individual, such as your name, phone number, email address, health or medical history, Social Security number or credit card number.
How We Use Personal Information
- Creating an Account.
We collect personal information from you to create an account for you where you can login to view insurance quotes and other useful information.
- Providing a Quote Or Processing Application.
We use the personal information you have submitted to us to provide you with a quote. Likewise, we use your personal information to process an application for insurance.
We may submit your personal information to third parties, such as insurance companies and licensed agent, for the purpose of providing you with a quote or processing your application. For example, if you submit an application for an insurance product offered by us, then we will disclose/forward your personal information to your selected insurance company for processing. If you submit an application for an insurance product offered through an insurance agent or agency with whom we are associated, then we may disclose your personal information to that agent or agency to process your requested quote or application. Please be assured that the agent or agency is only allowed to use your personal information to process your requested quote or application and is contractually obligated to maintain strict confidentiality.
We also use other third parties to provide online healthcare quoting solutions on our site. When you apply for health insurance, we will share your personal information as necessary for the third party to provide that service. Outside of the aforementioned exceptions, we will not share your personal information with third parties.
- Customer Service
We may also use personal information to provide you with customer service, including, but not limited to, advocating and assisting with claims, advising as to which health insurance is appropriate for your circumstances, changing status of enrollment, and answering questions related to your health insurance and the services we provide.
We also gather anonymous information about you for our internal purposes, and we may share this anonymous information with third parties. “Anonymous information” is defined as any information that does not personally identify you, including demographic information, including but not limited to the number of visitors to our website from a particular state.
We use anonymous information primarily for marketing purposes and to improve the services we offer you. We may use "Cookies," "Internet Protocol" addresses or other numeric codes to gather anonymous information.
“Cookies”
The main purpose of cookies is to identify users and possibly prepare customized Web pages for them. When you enter a Web site using cookies, you may be asked to fill out a form providing such information as your name and interests. This information is packaged into a cookie and sent to your Web browser which stores it for later use. The next time you go to the same Web site, your browser will send the cookie to the Web server. The server can use this information to present you with custom Web pages. So, for example, instead of seeing just a generic welcome page you might see a welcome page with your name on it.
Browsers and Internet Security
When you submit an application request through our website, we or an affiliated insurance company or health plan provider encrypt it using Secure Socket Layer ("SSL") technology. SSL protects information as it crosses the Internet. To support this technology, you need an SSL-capable browser. California Well Being Insurance Agency LLC recommends using a strong encryption, 128-bit browser such as Microsoft's Internet Explorer 5.0 or higher or Netscape Navigator 4.06 or higher. These browsers will activate SSL automatically whenever you begin shopping for plan on our website and when you return to our website to complete an application.
- Legal Obligations
We may disclose or report your personal information when we believe, in good faith, that the disclosure is required or permitted under law, for example, to cooperate with regulators or law enforcement authorities or to resolve consumer disputes.
Our Commitment to Data Security
We believe your privacy is important and have security in place to protect personal information, so far as is reasonably practicable, from loss, misuse or alteration. However, data transmission over the internet is inherently insecure and we cannot guarantee the security of data sent over the internet. You are responsible for keeping your password and user details confidential.
How To Access Or Correct Your Information
You can access all your personally identifiable information that we collect online and maintain by accessing your online profile. We use this procedure to better safeguard your information.
You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.
How To Contact Us
Should you have other questions or concerns about these privacy policies, please email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it . Our corporate address is: California Well Being Insurance Agency, LLC, 200 Oceangate, Suite 845, Long Beach, CA 90802.
Last updated: March 19, 2010